Working with Crossroads Care

Crossroads Care in the Vale prides itself on recruiting and retaining staff of a high calibre, both in the office and the community. Even then, it takes something a little special to be part of our family.
Read on to learn how Crossroads Care workers really make the difference and why Angela finds the work so rewarding. Interested in working with us? Get in touch with Crossroads Care.

Working with CrossroadsProviding a service for people with confusion and memory loss can be challenging, yet our team of Care Workers constantly demonstrate their commitment and dedication to those in their care.

Close bonds often develop between our staff and clients and their family carers, so it is important that our Care Workers are able to give empathy and much-needed practical support to the family affected by dementia, whilst maintaining professional boundaries.

Crossroads Care in the Vale’s Care Workers enjoy a variety of work, including the provision of domiciliary care for clients with dementia and late-life depression living in the community, and helping run the Scheme’s two day centres.

New members of staff receive induction training which covers all aspects of care, and focuses in particular on the specialised skills required to undertake care of those with dementia.

Care Workers also attend regular courses on manual handling, first aid, risk assessment and food hygiene. All care workers are encouraged to study towards NVQ Level 2, and are given full support to do this.


Caring for older people gives me so many wonderful experiences, says Angela

Someone once said to me: “We all go to work, do our best and go home feeling ‘that’s a day’s work done’. But the job that YOU do is so much more than that. You really do care about the people you look after, and you always have a lovely smile on your face”.

I felt very proud at that moment, especially as the quote came directly from one of our carers.

Caring for older people gives me so many different and wonderful experiences. As a Care Worker I need to listen and be in tune to the client’s needs.

The clients are so grateful for the care we provide – and enabling them to stay in their own home also puts the family at ease.

What may seem like simple, everyday things to most people are so important to the mental well-being of our clients … like having personal items and memories around them, feeling safe, having help preparing meals and hot drinks, spending time in the garden chatting about the flowers, walking together to the local shop, and reading the headlines from the newspaper.

The benefits of allowing an older person to retain their independence and individuality cannot be underestimated, and this is especially true for someone suffering with dementia, where maintaining the familiarity of routine is especially important to all involved.

Crossroads Carers provides all of this and much more.’


Like to join the Crossroads team? Start here …

For an informal chat about working with Crossroads Care in the Vale, simply call or email our Scheme Manager, Fiona Guthrie.

Tel: (029) 2070 0057

Crossroads Care in the Vale (EMI) Ltd.
West House, Stanwell Road
Penarth, Vale of Glamorgan, CF64 2YG